Terms & Conditions — 395bet

By accessing the 395bet website at https://395bet.club, registering an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use this platform.

These Terms & Conditions constitute the entire legal agreement between you (the player) and 395bet with respect to your use of the platform. They supersede any prior representations, agreements, or understandings — whether written or oral — between you and 395bet relating to the subject matter herein.

395bet reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, the effective date at the top of this document will be updated accordingly. Your continued use of the platform following any such update constitutes acceptance of the revised terms. It is your responsibility to review this page periodically to remain informed of any changes.

Access to and use of the 395bet platform is strictly restricted to individuals who meet all of the following criteria:

• You are at least 18 years of age. 395bet is an adults-only platform and operates a strict minimum age policy. Underage gambling is illegal and strictly prohibited.
• You are accessing the platform in a personal capacity and not on behalf of any third party.
• You are not acting as an agent, representative, or partner of any competing gambling business while using this platform.
• You are not a current employee, contractor, or immediate family member of a 395bet employee, in a manner that would create a conflict of interest.
• You have not previously been self-excluded from 395bet or had your account closed for Terms & Conditions violations.

395bet conducts age verification as part of the Know Your Customer (KYC) process, which is required before any withdrawal is processed. The platform reserves the right to request age verification documentation — such as a national identity card, passport, or driving licence — at any time and to suspend accounts pending completion of that verification.

If 395bet determines that a player has provided false information regarding their age or identity, the account will be closed immediately, all pending withdrawals will be cancelled, and any bonus winnings derived from the use of the account will be forfeited. Real-money deposits made to the account will be returned through the original deposit channel where technically possible.

To access real-money games and betting markets on 395bet, you must register a player account. Registration requires you to provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, email address, and a valid mobile number registered in Bangladesh for the purpose of mobile wallet transactions.

One Account Per Person: Each individual player is permitted to hold only one active account on the 395bet platform. Creating multiple accounts — whether using the same or different personal details, device, IP address, or payment method — is strictly prohibited and will result in all associated accounts being suspended pending investigation, with bonuses forfeited.

You are solely responsible for maintaining the security and confidentiality of your account username and password. You must not share your login credentials with any other person. Any activity that occurs under your account credentials is your responsibility, regardless of whether or not you authorised that activity. If you believe your account has been accessed without your authorisation, you must contact 395bet support immediately at [email protected].

Know Your Customer (KYC): 395bet is committed to preventing fraud, money laundering, and underage gambling. As part of this commitment, we apply KYC procedures that may require you to submit identity and address verification documents before withdrawals are processed. Acceptable documents include government-issued photo identification (National ID card, passport), a recent utility bill or bank statement for proof of address, and payment method verification where required. KYC requests will be communicated via the email address registered to your account.

395bet reserves the right to close or suspend any account where verification documents are not provided within a reasonable timeframe following a formal KYC request, or where the documents submitted do not satisfy the platform's verification standards.

All financial transactions on 395bet are conducted in Bangladeshi Taka (BDT). 395bet does not charge deposit or withdrawal fees at the platform level, though your payment provider may apply its own transaction charges, which are outside 395bet's control.

Accepted Deposit Methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit via mobile wallet is ৳200. Minimum and maximum transaction limits for each payment method are displayed at the point of transaction within your account.

Withdrawals: Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically feasible, as a standard anti-money-laundering measure. Withdrawal requests are reviewed by the 395bet finance team and are typically processed within 24 to 72 hours of approval, subject to KYC completion. 395bet does not guarantee specific processing times as these are also subject to the payment provider's own settlement timelines.

• The minimum withdrawal amount is ৳500 for mobile wallet channels.
• Withdrawals to bank accounts may carry a higher minimum — refer to the cashier section of your account for current limits.
• Bonus funds are not withdrawable until applicable wagering requirements have been met in full.
• 395bet reserves the right to request additional verification before releasing withdrawal amounts that exceed standard thresholds.
• Withdrawals will not be processed to third-party accounts — the account holder's identity must match the payment method owner's identity.

Failed or Reversed Transactions: If a deposit transaction fails or is reversed by the payment provider, you must contact support before attempting to resubmit. Submitting duplicate deposit attempts for a transaction already under investigation may result in delays and account review.

395bet offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to events such as BPL season, Eid, and Pohela Boishakh. The availability of specific promotions is subject to change, and 395bet reserves the right to modify, extend, or withdraw any promotion at any time.

General Bonus Terms:

• All bonuses are subject to wagering requirements unless explicitly stated otherwise in the individual promotion's terms.
• Wagering requirements must be met within the validity period specified in the promotion — expired bonus balances are forfeited automatically.
• Bonus funds are separate from real-money funds. Real-money balances are used first when placing wagers, unless the specific promotion specifies otherwise.
• Bonuses are awarded to one account per person, per household, per device, and per IP address.
• Bonus abuse — including but not limited to creating multiple accounts to claim a single promotion, colluding with other players to meet wagering requirements artificially, or using bonus funds in a manner designed to circumvent the spirit of the offer — will result in bonus forfeiture and may result in account closure.
• 395bet reserves the right to reclaim bonus funds and any winnings derived from them if it determines that a bonus was claimed in breach of these terms.

Specific wagering requirements, eligible games, minimum odds for sports betting bonuses, and validity periods are communicated within each individual promotion's detailed terms page. Players are strongly advised to read the specific promotion terms before opting in to any offer. For further clarification, contact support at [email protected].

All games available on the 395bet platform — including slots, live casino tables, crash games, and sports betting markets — operate according to their individual game rules, which are accessible within each game interface or market description. By participating in any game or placing any bet, you confirm that you have read and understood the applicable rules.

Random Number Generators: All software-based casino games on 395bet use certified random number generators (RNGs). These systems are independently tested by accredited laboratories to confirm that game outcomes are statistically random, unpredictable, and cannot be influenced by the platform, the player, or any third party. RTP (Return to Player) percentages for slot games are displayed within the game information panel.

Live Casino Games: Live casino games are provided by third-party studios including Evolution Gaming, Pragmatic Play Live, and Ezugi. These games are governed by the studio's own game rules in addition to 395bet's platform terms. In the event of a disconnection during a live game round, the platform will attempt to record the game state and resolve the round in accordance with the studio's disconnection policy.

Sports Betting: Cricket betting and other sports markets are settled in accordance with official results published by the relevant governing body (e.g., ICC, BCB). In-play market prices fluctuate in real time. 395bet reserves the right to void markets where an event is abandoned, postponed, or where integrity concerns are identified.

395bet reserves the right to void any bet or game result where there is evidence of technical error, data feed failure, or any form of cheating or exploitation of a software vulnerability. Decisions made by the 395bet disputes team are final in all cases not escalated to the platform's licensing authority.

The following activities are strictly prohibited on the 395bet platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:

• Fraud and Misrepresentation: Providing false personal information at registration, during KYC, or at any other time; impersonating another person; using a stolen or unauthorised payment method.
• Multi-Accounting: Registering or operating more than one account, whether personally or through third parties acting on your behalf.
• Money Laundering: Using the 395bet platform to deposit, wager, and withdraw funds as a method of laundering illegally obtained money. 395bet applies AML monitoring and will report suspicious activity as required.
• Bonus Abuse: Exploiting promotional offers through any means not consistent with genuine recreational play, including coordinated play with other accounts, arbitrage strategies on bonus funds, or systematic exploitation of wagering requirement structures.
• Collusion: Cooperating with other players to gain an unfair advantage in any game, particularly poker-format or competitive games.
• Automated Play: Using bots, scripts, macros, or any automated software to interact with the platform, place bets, or influence game outcomes.
• Exploitation of Errors: Knowingly exploiting a software bug, pricing error, or technical glitch to place wagers at incorrect odds or gain an unintended advantage. Any winnings derived from known errors will be voided.
• Chargebacks: Initiating a chargeback with your payment provider for a deposit that has been credited and wagered on the platform. All chargeback cases will be contested and may result in legal action.

395bet monitors platform activity and transaction patterns on an ongoing basis. Accounts flagged for investigation under any of the above categories will be suspended pending review. Players whose accounts are under investigation will be notified via their registered email address and given the opportunity to provide clarifying information within a reasonable timeframe.

Closure by the Player: You may request to close your 395bet account at any time by contacting support at [email protected]. Before submitting a closure request, ensure that any withdrawable balance has been withdrawn, as the account closure process may affect access to funds once initiated. Self-exclusion requests — where you wish to be excluded from the platform for a defined period as a responsible gaming measure — are handled separately and are documented in the Responsible Gaming section of the platform.

Suspension or Closure by 395bet: 395bet reserves the right to suspend or permanently close a player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a specified timeframe.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false, misleading, or unverifiable personal information.
• Multi-accounting or bonus abuse as defined under the Prohibited Conduct section above.
• Conduct that 395bet determines, at its reasonable discretion, to be harmful to the integrity of the platform or its other players.

Where an account is closed by 395bet due to a verified Terms & Conditions violation, any bonus funds and winnings derived from bonus play in breach of these terms will be forfeited. Real-money deposits (excluding amounts used for wagering) will be returned through the original deposit channel where possible, subject to the outcome of any investigation.

Where an account is closed without a specific violation finding — for example, where 395bet exercises its general discretion to exit a player relationship — any remaining real-money balance will be returned to the player through their registered payment method within a reasonable processing timeframe.

These Terms & Conditions are governed by the principles of fair play, player protection, and platform integrity. For any questions regarding the interpretation or application of these terms, contact the 395bet support team at [email protected]. 395bet aims to respond to all terms-related enquiries within two business days.